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Retail Therapy: TigerDirect | The Gadget Consultant

Freddy Cloud

Frederick (“Freddy”) Cloud has had a passion for all things electronic since he “accidently” caused the class Commodore PET to malfunction in 8th grade. “I swear. I didn’t do it on purpose” He was quoted as saying to a very unhappy computer teacher... Read his full bio

Retail Therapy: TigerDirect

20130520_124224

Building your own PC is a double-edged sword. On the one hand, you can make it however you want.

Big hard drive(s)? Check.

Fast graphics card? Check.

Case with clear plastic windows to see the pretty lights? Check.

But on the other hand, when something goes wrong, YOU have to figure it out. No calling Dell customer service; you need to get in there and fix it. So when my PC started running hotter than a tin roof in Texas, I needed to figure out what the deal was and fix it. And in this situation, it meant buying a new part for my rig.

Time for some Retail Therapy =)!

I have a few sites that I go to for purchasing parts for my computer, but you see, I’m a touchy-feely kinda guy. I like to see what I’m getting when I can, and if can see it outside of the box, so much the better. I do shop online quite a bit, but I also have three places within driving distance that I can get up and personal with my PC parts, depending on the part: TigerDirect, Microcenter and Fry’s. This time I went to TigerDirect.

TigerDirect has been around for a while. A few things that I like about them is one, the store that I go to is not crowded or cluttered. The isles are wide, things aren’t piled together and are relatively easy to find. Two, I’ve yet to have a bad experience in the store. The worse thing that has happened is too many people in line and not enough people working the registers. Everyone that I’ve spoken to working in the store has been very knowledgeable. In this instance, I decided my computer needed to be cooled in a way other than fans. The guy I talked to (which coincidentally was the same guy I worked with a couple of years ago when I built my computer) walked me through all my choices; we talked about the different sizes and manufacturers, and how they all worked. There was no pressure tactics, no leading me to the most expensive product, no trying to sell me anything additional. I was in and out in less than 10 minutes. It probably helped that I knew what I was looking for, and I had my questions ready. You have to help them help you after all. I also like that I can shop TigerDirect either online or in the store, and if I see something online, I can call them and see if they have it in the store and just pick it up because sometimes I don’t have the luxury of patience. You know, like when your computer is doing it’s own personal impression of a space heater. I’ve been using TigerDirect for quite some time now, and will continue to do so. They have yet to disappoint me.

I’m pretty particular about what stores I patronize, whether they be brick-and-mortar or online. I’m going to start a series of posts called Retail Therapy, and share why exactly I shop where I do and for what. These are my own experiences and opinions; no one is paying me for them or compensating me in any way. If they suck, trust me … I’ll let you know!

Talk to you soon!

Freddy C.

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